|Metal:||925 Sterling Silver|
|Package Weight:||13 g|
♎ About Libra ♎:
Libra is ruled by the planet Venus and is the sign of love, passion and energy. You have a strong sense of justice and are extremely analytical. You are diplomatic and always strive to find the balance in everything.
♥ Meaningful Gift ♥:
Wrapped in an exquisite gift box, special gift idea to surprise your best friend, lover, girlfriend, wife, mother, daughter, grandma or any significant other on Birthday, Anniversary, Christmas, Mother’s Day, Valentine’s Day or Thanksgiving Day.
♥ Brilliant Service ♥:
Please feel free to contact us if you have any questions or concerns about our items. We will try our best to help you and provide you with a brilliant shopping experience. Email address: firstname.lastname@example.org or Facebook message inbox.
Delivery & Shipping
Delivery Time= Processing Time + Shipping Time
Order processing requires 3-7 Business Day of handcraft time + Shipping time.
Note: For U.S. orders signature required for items over $300.
8-10 business days
$6.99 - Free Worldwide Shipping $59+
Delays may happen occasionally due to uncontrollable factors, e.g. holiday season, bad weather conditions, strikes as well as war, etc., but please be assured that CNVPK will do our best to limit any inconveniences that may arise. In case of any question and unexpected delay, you can always contact us at email@example.com. If you don’t receive your parcel within this period, please contact us.
About The Address
When you fill in your address information at the checkout page, please make sure that your destination is detailed (for example, your apartment, suite, unit, building & floor information) so that the delivery can go smoothly later. And remember to add your phone number to receive shipping updates.
Our dedicated Quality Assurance team carefully inspects every item before shipping. In the rare event an item has a defect, please contact a customer service representative at firstname.lastname@example.org, so that we can rectify the situation. Please include your order number and contact information for quicker service.
Cnvpk reserves the right to void the warranty on any item showing signs of modification, abuse or damage beyond "normal wear", as determined by our jewelry professionals.
Cnvpk is not responsible for any lost or stolen items.
For repair, the customer will be responsible for the shipping fee to send the item back.
If the size and style required to be exchanged, the customer will be responsible for the back and forth shipping fee.
When returning or exchanging items, customers must contact one of our representatives for the return shipping address.
When returning or exchanging items, customers must use a shipping method that has to track on it. Returns or exchanges with no tracking will not be processed.
For any questions, please email us at email@example.com
|Where is your company located?||Do you have any retail locations?|
|Our main office is in Los Angeles, California, while design and manufacturing are headquartered in Hong Kong, and our warehouses are in Guangzhou etc.||In order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), we currently only have an online store.|
|Are the stones real diamonds?||Will this jewelry turn my skin green?|
|Most of our rings are made of 925 sterling silver and the stones are synthetic white sapphires. Unlike natural gemstones that are mined from the earth using large machinery, explosives, and unsafe working conditions, our stone was developed to be more durable with better optical characteristics than of a diamond while maintaining an ethical standard to protect our environment. You can visit 'The Stone We Use' page to know more.||Of course NO, our s925 sterling silver jewelry won't turn your skin green. Please Note jewelry made of copper may turn your finger green, while those rings are made of 925 sterling silver, and the quality has been verified by International Institution SGS.|
|For the plated jewelry, I worry the color will fade off.||How do you secure my payment information?|
|Please DON'T worry. We have a rigorous quality control process to ensure the quality of all of our jewelry. The plating will not fade off naturally. In the rare event that something is wrong with your jewelry, please immediately contact our customer service so we can help solve your problem. You can visit 30 Days Return and One Year Warranty policy to learn more details.||Cnvpk is using HTTPS security protocol sitewide and does not process any of your payment information ourselves. Meanwhile, we recommend you to use Paypal.|
|How do I make changes after my order has been placed?||Which payment methods do you accept?|
|If you receive an order confirmation email and notice a mistake with the order, please contact us as soon as possible. If it’s after business hours, leave us a clear and detailed message with your full name, phone number, and order number (if available) via email.||We currently accept payment via all major Credit Cards, Paypal.etc. If your payment isn't shown at the checkout page, please contact us.|
|Is my personal information kept private?||Will I have to pay customs duties, taxes or other fees?|
How to Find your Ring Size
The correct ring size is important to ensure a perfect fit whether you are shopping for yourself or a present for someone else. You can either use a good-fitting ring or by measuring the finger in question. Below you will find tried and tested methods to measure your ring size, however, if at any point things get a bit technical or you feel unsure in any way,please contact us for help.
Method One: Measuring the inner diameter of the ring you already own
Method Two: Measuring your finger
To determine your ring size, do the following:
Use a piece of string or dental floss and wrap it around the base of your finger.
Use a pen to mark the point on the string where the end meets.
Use a millimeter ruler to measure the string.
Choose the closest measurement to the chart above to find your ring size.
Tips for best results:
Allow enough room to accommodate your knuckle.
Bear in mind, different fingers on the same and the opposite hand may have different sizes. Therefore, measure the specific finger on which you are planning to wear the ring.
Measure your finger at the end of the day when your finger is likely to be largest.